Our Policies

Appointment & Booking 

We encourage guests to book appointments in advance to ensure preferred dates and times. Walk-ins are welcome when available. For the smoothest experience, we recommend booking online or calling the salon directly.

Cancellation & No-Shows

We understand that plans can change. If you need to cancel or reschedule, please provide at least 24 hours’ notice. Late cancellations or missed appointments may incur a fee. Repeated no-shows may require prepayment for future services.

Late Arrivals

Arriving more than 15 minutes late may result in a shortened appointment or the need to reschedule, to respect the time of our clients and stylists. If you’re running late, please call us as soon as possible.

Service Guarantee & Adjustments

Arriving more than 15 minutes late may result in a shortened appointment or the need to reschedule, to respect the time of our clients and stylists. If you’re running late, please call us as soon as possible.

Payments & Gratuity

We accept cash, all major credit cards, and contactless payment. Gratuity is never required, but always appreciated. Tips can be left in cash or added to your card.

Health & Safety

If you are feeling unwell or have had recent exposure to illness, please reschedule your appointment for a later date. Our salon follows all state and local guidelines to keep our space clean and safe for everyone.